Current work
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Data Modernization Meets Real-World AI Practices at FabCon
​TechCrunch
Sponsored feature on enterprise data platforms and applied AI adoption in manufacturing and industrial environments.
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From GenAI to Agentic AI in Customer Experience
SAP Blog — Ghostwritten for SAP SME
Explores the evolution from generative AI tools to autonomous, agentic systems in enterprise customer experience.
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Gen AI Graduates to Operations in Higher Education
CIO — Byline: Lauren Gibbons Paul
In-depth analysis of how universities are operationalizing generative AI across administration, teaching, and IT systems.
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How an Historically Risk-Averse Industry Is Embracing AI
Fast Company — Byline: Lauren Gibbons Paul
Examines cultural and organizational shifts enabling AI adoption in traditionally conservative industries.
How to Lean on GenAI for New Product Ideas
SAP Blog — Ghostwritten for SAP Thought Leadership
Practical framework for using generative AI in product ideation, innovation workflows, and market validation.
Featured article
The Context:
For decades, the logistics and supply chain industry operated on a "if it isn't broken, don't fix it" mentality. In this feature for Fast Company, I explore how that historical risk-aversion is finally dissolving in the face of generative AI.
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The Human Pulse:
This isn't just a story about software; it’s about the shift in human mindset. I sat down with industry leaders to discuss how they are moving past the "black box" fear and finding ways to keep human intuition at the center of automated resilience.
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Key Insight:
In high-stakes industries, AI isn't replacing the expert; it’s becoming the expert’s most sophisticated tool for navigating global volatility.
