Current work
Data Modernization Meets Real-World AI Practices at FabCon
TechCrunch
Sponsored feature on enterprise data platforms and applied AI adoption in manufacturing and industrial environments.
From GenAI to Agentic AI in Customer Experience
SAP Blog — Ghostwritten for SAP SME
Explores the evolution from generative AI tools to autonomous, agentic systems in enterprise customer experience.
Gen AI Graduates to Operations in Higher Education
CIO — Byline: Lauren Gibbons Paul
In-depth analysis of how universities are operationalizing generative AI across administration, teaching, and IT systems.
How an Historically Risk-Averse Industry Is Embracing AI
Fast Company — Byline: Lauren Gibbons Paul
Examines cultural and organizational shifts enabling AI adoption in traditionally conservative industries.
How to Lean on GenAI for New Product Ideas
SAP Blog — Ghostwritten for SAP Thought Leadership
Practical framework for using generative AI in product ideation, innovation workflows, and market validation.
Featured article
The Context:
For decades, the logistics and supply chain industry operated on a "if it isn't broken, don't fix it" mentality. In this feature for Fast Company, I explore how that historical risk-aversion is finally dissolving in the face of generative AI.
The Human Pulse:
This isn't just a story about software; it’s about the shift in human mindset. I sat down with industry leaders to discuss how they are moving past the "black box" fear and finding ways to keep human intuition at the center of automated resilience.
Key Insight:
In high-stakes industries, AI isn't replacing the expert; it’s becoming the expert’s most sophisticated tool for navigating global volatility.
